Creating a culture of help-seeking
Asking for help is challenging at the best of times, harder to do when we're scattered about, marooned on our micro-islands.
Solutions always begin with understanding
Any time you throw technology at a problem you’re dead in the water. Solutions always begin with understanding.
There are so many tools to keep remote workers connected and build bridges to...
It's not about WHERE employees do their work, it's about HOW
One of the knocks about remote work is that if I don’t watch you do your work, you won’t do it. The risk has never been about where employees do their work. It’s all about how.
Employee...
Do I have the tools I need to feel productive at work?
You need the answer to this question, especially since the physical space an employee occupies has a major impact on their productivity and positivity at work.
A report from Gartner on...
Recognition as a way to build culture with remote teams
COVID has the opportunity to be the catalyst for a number of positive changes in the workplace.
While Communicators, HR and IT projects have historically been challenging to fund, it is...
Selfishness as a virtue?
SELFISHNESS AS A VIRTUE ALERT: by demanding personalized, consumer-grade experiences for my own employee experience, I inadvertently demand the same for every employee and create a public...
The hub for connection, conversation and community
The intranet is once again a hub for connection, conversation and community.
The last number of years have seen the broader "digital workplace" usurp the intranet in attention and adoption.
Streamline employee access to the skills they need
It should be easy for employees to find the people and the skills they need to be productive at work.
In an article for Reworked, Martin White explores the state of corporate expertise,...
Connect the remote workforce and stand together
If you’re reading this you have the opportunity every single day to use the gifts you’ve been given to help someone else.
This can mean the people in your home, your community or your...
Achieve balance between productivity and positivity
For anyone having a case of the Monday’s, let’s try and turn those frowns upside down!
Part of our role as Leaders, HR pros and Communicators these days is to ensure that employees are...
Brace for change by earning employee commitment
Every day I speak with super busy leaders, HR pros, Communicators and Digital Workplace architects and I’ve come to realize that just because our flight plan has been changed does not mean...
Craft compelling messages. Pick the right channels. Reach your audience.
Communicators need to think about crafting compelling messages and picking the right channels so they can reach their audience in the right places.
When employees are already removed, you...
Knowing is half the battle
Was it G.I. Joe or Proust that told us “knowing is half the battle”?
Whoever said it, they were on to something.
While we're looking to our digital workplace tools to form connections...
Sustaining productivity and positivity at work
Among the many things, the digital workplace needs to be ALWAYS ON to sustain productivity, and positivity at work.
That means anywhere, anytime, any browser, device, and language.
The...
Increasing the visibility of recognition
A huge part of the digital workplace experience for employees is about eyeballs.
Are you making it easy for them to discover the moments that are driving your business forward and the...
The promise of digital workplace transformation
The promise of digital workplace transformation hasn’t changed in more than a decade - connecting our employees to expertise.
We used to make arguments for investment in digital workplaces...
How are you keeping your company culture connected?
Ohhhhh, what I would do for a water cooler right about now. Count me among the millions of employees who feel fortunate to have jobs while still longing for some old school human connection.
Iteration over Innovation
When the sailing is a bit smoother, many of us are driving towards disruption, working to inspire innovation and collaboration at work.
But we’ve all been disrupted already. Our focus...
How employers can address the deepest human need
The psychologist William James told us that the deepest human need is to be appreciated.
The Value of Self-Submitted Stories
Self-promotion can be virtuous when in self-isolation.
Traditionally, employee recognition is shared by one person about another - or about a group of people.
Bring your culture and remote workforce into a single conversation
Storytelling has a crucial role to play is this new moment of work from anywhere in connecting people to the mission and vision of the organization, but also to each other.
Your intranet, the heartbeat for all communications and culture
As companies move to work from home, the intranet is playing an even bigger role as a critical communication tool.
Enable dialogue across the organization
As COVID-19 continues to change shape and challenge how we manage our teams, our health and our tasks while working remotely, communicators are doing great work to ensure employees remain...
Adaptation is the siren song of the innovator
Adaptation is the siren song of the innovator and it tells of how when confronted, we are are able to change and make something new.
How to relieve your company's technostress
The futurists are anticipating the arrival of cloud-based, consumer grade social tools at work.
How storytelling documents the unwritten rules of your culture
A wise friend once told me that there were three sides to every story - yours, mine and the truth.
Overcommunicate when the goalposts change
Change is constant and it's hard. It can be easy to put your head down and hope no one notices in the middle of all of it.
Is the abundance of apps in the ecosystem killing productivity?
Employee experience is a means to an end, not an end in itself. For all the time and attention and money we spend improving every part of the employee journey, from candidate to alumni...
Importance of content targeting in the employee experience
Doesn't it feel great when an experience has been curated just for us, reflecting OUR tastes, interests and needs?
Bonzai Intranet points to Content Targeting as one of "7 Must-Have...
When It Comes to Recognition It Pays to “Think Small.” Here’s Why.
Oscars, Emmys, ACTRAs, the Palme d'Or...who doesn't love a big awards celebration? From the red carpet to the afterparty, entertainment awards are a really big deal - so much of a big deal,...
Is it possible to maintain company culture through a merger?
If you've ever been through a merger you know that it's lip service to say that the integration will be a "merger of equals."
Am I OK?
In a new article for Harvard Business Review, author Mike Robbins describes the distinction between RECOGNITION and APPRECIATION.
"In simple terms, recognition is about what people do,"...
Want to Empower Workplace Culture- Celebrate Shared Stories
The other day I was looking through some family photos that we took several years ago while on vacation. I was surprised at how many little details I’d forgotten or simply hadn’t thought...
Availability.
For all the "A" words that are woven into A+ employee experience - Anyone, Anytime, Anywhere, Any Language, etc - AVAILABILITY deserves to be at the top.
Engagement surveys ask staff:
Helping Employees Find Their Passion
Earlier this year HubSpot published a post about 17 Truly Inspiring Company Vision and Mission Statement Examples. For example, TED has a mission To spread ideas. JetBlue, on the other...
Money isn't the only, or even the top, form of recognition
I spoke with a Director of HR yesterday who was struggling to ride the wave of an enormous exit of talent.
As they dug into their engagement and exit surveys, employee recognition rose to...
Remotely Engaged
It used to be that you had to be global to be disconnected. But the changing nature of how work gets done - remote work, desk-less workers, satellite offices, etc - has fundamentally...
Do You Love Your Employees as Much as Your Product?
Think of the amount of attention that most businesses lavish on their core products or services. There’s research, product development, testing, quality assurance, compliance, marketing,...
There's Gold in Them Hills
James Robertson shares a must read on the temptation among communicators to abandon the rust of their intranets for the promise of social and collaboration tools promised in abundance "out...
IT and HR - Partners in Employee Experience
When you think about who owns the People, Process & Technology responsible for digital transformation there are three usual suspects: IT, HR and Communications.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.”
Benjamin Franklin had it mostly right - for all the talk about employee engagement "secret sauce", we see time and again that involvement is a key ingredient.
I'd only add that when you...
How Giving a Thumbs-Up at Work Can Drive Up Productivity
Most of us have gotten so used to clicking the little blue “thumbs-up” in Facebook or the little heart in Twitter that we don’t give it a second thought. It’s only when we start seeing...
TemboSocial and Place & Co. Announce Exclusive Distribution Agreement for Australia and New Zealand
Sydney– August 22, 2019 - Place & Co. announced an exclusive distribution agreement with TemboSocial, a leading provider of employee engagement and recognition software. This relationship...
Awareness Leads to Wellness
I spoke yesterday with a global insurance company that had built their brand (in part) on how they treat their employees and the high value they place on employee wellness. PROBLEM:...
Praise not Points
Each year organizations spend billions on points-based rewards and yet 70% of employees don't feel recognized and more than half are looking for new jobs. WHAT GIVES?
Winners and Losers
When I look at a sales organization, it's easy to keep score. It's easy to assess winners and losers and it's easier to coach towards performance, especially with a strong playbook. When I...
Why We Should Start Thinking About the Digital Workplace as "The Connected Workplace"
While the term "Digital Workplace" doesn't have a hard and fast definition, I think most of us know what the term means. At least we think we do...the Digital Workplace is a set of tools...
Handshake vs Heart Attack
PICTURE IT: a customer walks into a bank and has a heart attack. A teller jumps over the wicket to revive them, winning the admiration of onlookers and the client's entire financial...
How to Drive Engagement with Employee Feedback
The other day I came across a picture that struck me as funny but also a little sad. It was a picture of a typical Employee Suggestion Box...only it was attached directly to a paper...
How to Curate the Workplace for a Stellar Employee Experience
Tell me if this sounds familiar - you get an email from Corporate about an important policy change. It’s not something you can act on today. It’s not something you can put on your calendar....
BMO Disproves Studies: Leverage the Intranet to Engage and Involve Employees in Innovation
Many companies struggle to get employees excited about the corporate Intranet. Studies show that employees are reluctant to spend time following or contributing to the company portal—even...
Is Your Organization Headed for a Digital Train Wreck
Ready or not your business is going through a digital transformation. This transformation may be part of your overall strategy or it might happen by accident. Either way, it could be a...
How Genuine Recognition Boosts Employee Performance
It's getting to be widely recognized that office productivity is tied to recognition - for instance a recent report by Aberdeen Research said that leading organizations achieve a...
Strengthen Your Employee Value Proposition with Your Brand
Today’s workers want more from an employer than just a job and a paycheck. Employees want meaning and purpose, a place to use their skills and launch a career. Companies that have a...
LumApps unveils new integration with TemboSocial
TORONTO - APRIL 4, 2019
TemboSocial is proud to announce our partnership with LumApps. This new solution integration is available as of now. Thanks to TemboSocial, LumApps Social Intranet...
How Better Data Can Drive Employee Engagement
How Better Data Can Drive Employee Engagement
How much data does your company have on employee satisfaction? Chances are that the data sets are pretty thin. You may not know as much as you...
Using Feedback to Drive Employee Experience at Every Stage of the Employee Journey
Using Feedback to Drive Employee Experience at Every Stage of the Employee Journey
Today’s job market is red hot. Talented employees can pick and choose between companies, ask for higher...
Between The Top-Down and Bottom-Up Organization: The Power of Two-Way Dialogue
Between The Top-Down and Bottom-Up Organization: The Power of Two-Way Dialogue
There’s a spirited debate between business strategists: can a company survive today’s Glass Door-reviewed,...
Four New Year’s resolutions that will energize your organization
Resolutions that Will Energize Your Organization
The new year is a great time to take a fresh look at your dreams and career plans alongside the goals for your team. This year why not “go...
Sending your employee recognition program to Mars: A pre-launch checklist
There’s much chatter about sending humans to Mars these days, with the effect of reducing an unspeakably complex endeavor to a lovely little trip to the south of France. “It’s just 50...
Is Your Company Losing that "Family Feeling?" Here’s How One Company Got it Back.
What is it that makes your company a great place to work? Is it the challenges, the opportunities, the pay?
According to Gallup one of the things that sets a workplace apart is the number...
How Employee Recognition Can Make You a Better Leader
What is it that makes a good leader? Is it the ability to set a direction? The drive to focus on results? The vision to promote innovation? Or is it possibly the skill to find people and...
Want Better Employee Engagement? Use your Employee Portal.
What do you do first thing when you get to work? If your answer is “check your email” you know what it’s like to fall down the rabbit hole. Email messages drive your attention to very...
How Sharepoint Can Help You Define Employee Engagement
We've been talking recently about how your enterprise portal can be a gateway to dialog with your workforce. When employees know that they can share their opinions and be heard by senior...
3 common failings of formal awards programs
The pain points tied to the annual awards program are legendary. The most common complaints we hear are that nomination volumes are low year after year and the end-to-end management of the...
4 ways recognition builds employee personal brands and business success
An employee’s personal brand is the sum of their work contributions, large and small. Encouraging employees to develop their personal brands through social recognition has a powerful ripple...
How do you recognize your talented employees?
Heroes, champions, role models. There are times when someone goes above and beyond the call of duty. Maybe she's the most reliable and consistent member of the team. Or perhaps he came up...
How Senior Leadership Can Improve Employee Communication
Too often, corporate managers adopt an outdated approach to employee communications. Instead of conducting thoughtful conversations, senior leadership at many organizations simply rely on...
3 Strategies for Communicating Corporate Values
Are you looking for ideas around launching and communicating corporate values as part of a new culture program? Or perhaps you'd like to breathe new life into your existing values?
Given...
Culture in 8 words
Culture has become a term that we wave at companies like a geiger counter. Are they healthy or radioactive?
“Uber has a sexist brogrammer culture.”
“Zappos is so concerned with culture...
What is Social Recognition?
Social Recognition is the process of providing employees with the tools to create meaningful relationships with each other. By empowering them to celebrate the successes and behaviours they...
How employee recognition in SharePoint turned applause into ovation
And helped three organizations become one
When three organizations merged to form Workplace Safety & Prevention Services (WSPS), growing pains were unavoidable. Tripartite systems and...
Faint Praise: An Employee Recognition Program Post-Mortem
I sat down for a coffee with an HR Director who contacted me about their ailing employee recognition program.
By ailing I mean mostly dead. It had started well, they said. But participation...
3 ways an employee recognition program helps managers be better managers
Managing people isn't easy. According to Peter Drucker, the job of a manager is divided into 5 basic tasks: setting objectives, organizing, motivating and communicating, measuring, and...
5 keys to modernizing your formal awards program
Overcoming the three pitfalls impeding success of your enterprise awards program is much easier today than it was in past years. Internal channels to reach employees are freely available,...
How to leverage your recognition program for short-term campaigns
At one company, March marks Environment Month. The month is dedicated to encouraging employees to protect the environment, with the campaign being led by a small team within the Corporate...
5 ways to supercharge your employee culture
Money makes the world go ‘round … right? Not when it comes to employee culture and recognition. Handing your employee a $100 gift card in appreciation of a job well done might not rock...
There's no "I" in employee engagement
Remember those middle school inspirational posters that reminded you there's no "I" in team? Well, the same is true of employee engagement: it's not a "one-man show," no matter how...
Cut the Costs of Your Enterprise Awards Program
Does your awards program cost more than it should when it comes to administrative and marketing costs? And despite the cost and effort, do you suspect that the most deserving candidates are...
Is Your Enterprise Awards Program Evolving With Your Workforce?
The growing frequency of work-from-home employees and globally distributed work teams means that it is unlikely a colleague will pass by your desk and notice that you were the recipient of...
3 Reasons to Modernize Your Enterprise Awards Program
The pain points tied to the annual awards program are legendary. The most common complaints we hear are that nomination volumes are low year after year and the end-to-end management of the...
Happy Customers Starts with Engaged Employees
How satisfied are your customers? You can start by looking at your employees. There’s a growing body of research that suggests customer satisfaction is strongly tied to employee engagement...
Is Your Organization Encouraging This Key Employee Motivator?
In a study by Teresa Amabile and Steven Kramer, it was identified that one of the most important motivators is to give employees a clear sense of progress in meaningful work. This progress...
Why the Future of Your Business Depends on Recognition
What happens when your customers know more about your products or services than your sales force? Well, for one thing it puts your sales and marketing efforts at a disadvantage. More and...
Do Your Recognition Programs Actually Influence Employee Behaviour?
Communications and Technology expert, Shel Holtz asked his community an important question in one of his blog posts, "Do your recognition programs actually influence employee behaviour?"...
3 Ways WSPS Transformed SharePoint with Employee Recognition
When Barb Burns, VP Organizational Excellence & Development at WSPS, planned the rollout of their recognition program within SharePoint, she knew a strong communications effort would be...
2 Reasons WSPS Integrated Employee Recognition in SharePoint
SharePoint connects disparate employees
Workplace Safety & Prevention Services (WSPS) is a dynamic $43-million organization that offers unparalleled health & safety expertise, insight...
Certified Partner TemboSocial Extends Jive’s Core Platform to Enhance Employee Engagement and Reinforce Corporate Values
Jive announces new certified technology program for partner integrations on the industry’s leading collaboration platform.
PALO ALTO, Calif., December 16, 2015 – Jive Software, Inc....
3 Common Employee Recognition Mistakes to Avoid
There have been a few studies making the rounds over the years that suggest too much praise can be harmful to children. Most of this research centers on early childhood development but it...
3 ways peer recognition builds an innovative culture
You wouldn’t dream of running your business without productivity goals, standards or key performance indicators. Yet when it comes to the early stages of innovation - brainstorming and idea...
"Great Job!" How two little words play a big role in corporate culture
4 Reasons You Should Care About Employee Engagement
Do you know how to motivate employees? According to a recent report by Deloitte, employee engagement remains one of the most urgent issues that companies need to tackle, following only...
RBC Proves Online Social Engagement Translates Into Offline Results
When RBC launched the Blue Water Project in 2007, there was a small but significant online social engagement component. Employees could gather online at the “Blue Water Cooler” and discuss...
People First: Chris Fraidakis, Director of Information Technology at Workplace Safety & Prevention Services
We’re tracking down TemboSocial users inside the world’s most amazing companies to discover their favorite tools, inspirations, pet peeves and the philosophy behind what makes them so...
People First: Barb Burns, VP Org Excellence & Development, WSPS
We’re tracking down TemboSocial users inside the world’s most amazing companies to discover their favorite tools, inspirations, pet peeves and the philosophy behind what makes them so...
People First: Julian Mills, Head of Corporate Intranet and Internal Social Media at BMO Financial Group
We're tracking down TemboSocial users inside the world's most amazing companies to discover their favorite tools, inspirations, pet peeves and the philosophy behind what makes them so...
Recognition is desired more than Sex by Millennials
4 tips for taking a proactive approach to employee performance
Employee morale, co-worker relations, worker retention - these qualities all have a remarkable impact on the productivity of your workforce and the success of your organization....
5 ways to get the most out of your employee appreciation day
Whether you're holding your own employee appreciation day or brainstorming your approach to the national event, you want to create the biggest possible impact. The point isn't to shower...
3 ways to motivate employees: Mastery, Autonomy and Purpose
Think monetary rewards will kindle a fire under your employees and propel your organization's success? Think again. Not only do cash prizes and material perks sometimes distract workers...
Why being an 'irresistible' workplace is good for business
Is your company great to work for? Do you have people lining up to submit their applications? Will your talented teams stay with your for the long haul? If not, you might want to keep...
Are you wasting your money on employee rewards?
Everyone wants motivated, engaged workers. Unfortunately, the most common forms of employee motivation programs fall short, which is why it's no surprise that research consistently reveals...
RBC Engages Over 6,000 Employees in the "Your Someday" Campaign
RBC has been a sponsor of the Canadian Olympic Team since 1947. To celebrate the Sochi winter Olympics, RBC created the “Your Someday” campaign that makes a connection between aspiring...
3 Things you can do to Make Employee Engagement a Top Priority
Dion Hinchcliffe notes thattechnology is accelerating at a rate far faster than the typical IT department can manage. This creates an "opportunity gap" where consumers are adopting...
How Social Recognition Delivers More for Less [INFOGRAPHIC]
Organizations pay a high price when they involuntarily lose employees. There are the direct expenses, such as recruitment and training; indirect costs, such as decreased morale and the...
How Do You Motivate Employees? Ask Them.
For the second year running Google landed in the number one spot on Fortune's Best Places to Work list. What makes the search giant so popular with employees? This week Slate Magazine gave...
Make Your Big Organization Feel Smaller
How do you engage your employees? This is the promise that social software is supposed to provide, making a big organization feel smaller. But a true social enterprise is more than...
September 27, 2012 - Employee Engagement: A Roadmap
HR VOICE – You can’t afford employees that are not engaged. They are less efficient; simply going through the motions rather than working to their full potential. They also have higher...
Don't Just Study Your Employees - Engage Them
In my opinion, engagement is more often studied than practiced. Over the last number of years the terms satisfaction, engagement, survey, assessment have become interchangeable when...
Why Employee Engagement Is Studied, Not Practiced
Employee engagement is directly tied to financial success. It can make or break an organization. So it’s no surprise it remains in the spotlight, frequently strategized in the boardroom, a...
How much of your payroll is cost?
Did you know that Gallup estimates that lost productivity comes with a price tag of 300 billion? When you add turnover, that number rises. It’s estimated to cost almost double a departee’s...
Why Recognition Matters To RBC
Social media has been instrumental in electing presidents, taking down dictators AND engaging employees? TemboSocial founder Steven Green co-presented the keynote address at the Recognition...
Employee Engagement - Do you assess or address?
In a recent article for Industry Week Joyce L. Gioia made the point that employee engagement has a direct impact on creativity and productivity and by extension, your bottom line...
Employee Appreciation - Give It Often & Out In The Open
In their popular study on the 10 C's of Employee Engagement, authors Gerard H. Seijts and Dan Crim in the Ivey Business Journal listed "Congratulate" near the top.
According to their study,...Employee Motivation - What Do Your Employees Love?
As communicators we have a responsibility to keep our employees motivated and informed around the topics that keep them efficient and productive corporate citizens. But the reality is that...
Employee Recognition at TD Canada Trust
Listen to Tim Hockey, President and CEO of TD Canada Trust, share a customer experience story with the Ivey School of Business. WOW Moments, TD’s social recognition program powered by ...
Why Employee Engagement Matters
We all know that engagement matters. When individual employees are engaged in the workplace, everyone benefits. Studies show that there is a direct relationship between employee commitment...
Employee Recognition Must Be Public & Visible
One of the keys to a successful social recognition program is to make the recognition Public & Visible. By celebrating in a public forum the types of activities that your company wants to...
Recognition As A Business Asset
While systems to capture documents and other resources that benefit organizations have been in place for years, what has been missing is significant. Milestones, events and the people tied...
The Power of Conversation
We know the value of a great conversation - one that begins with interest and ends with action.
We helped