PICTURE IT: a customer walks into a bank and has a heart attack. A teller jumps over the wicket to revive them, winning the admiration of onlookers and the client's entire financial portfolio. WHAT A STORY!
The problem is, if our culture of storytelling focuses on lauding only the heroic we're missing an enormous opportunity to acknowledge the little things employees do each day to make a difference in the lives of colleagues and customers.
What about a story about that same teller who, returning from lunch each day stops in line to introduce themselves to two customers before heading behind the wicket?
It's the type of thing ANY employee could see and say, "I could do that tomorrow."
By curating these everyday culture shaping moments inside your company's intranet you can ensure they are both timely and timeless.
This integrated approach to recognition also: