Engagement Matters Blog - Strategy & Thought Leadership | TemboSocial

Remotely Engaged

Written by David Bator | October 10, 2019

It used to be that you had to be global to be disconnected. But the changing nature of how work gets done - remote work, desk-less workers, satellite offices, etc - has fundamentally changed what this means for employee experience.

This coincides with the era of “social” and the spawn of a category of simple solutions to better connect us.

I'd argue that all the collaboration, communication and social tools can actually distance us from our work, our colleagues and our customers.

Josh Bersin has talked about the fact that “"The average company now has 11 systems of record, with new apps for wellbeing, engagement, feedback, recognition, performance management, learning and even pay launching every day."

This generation of workers has come to expect the rich, immersive and social feedback tools they enjoy in their personal lives, to be available to them at work.

Which is great, but if the solutions "stand alone" it fuels the fragmentation Frost & Sullivan writes about in a new report on digital workplace.

Here is a great example of how TemboSocial customer American Advisors Group survived the sprawl and made a disconnected company feel smaller in all the best ways.