SELFISHNESS AS A VIRTUE ALERT: by demanding personalized, consumer-grade experiences for my own employee experience, I inadvertently demand the same for every employee and create a public utility for my organization.
A study by Gartner points to “Shaping The Day-to-Day Experience” as one of three pillars for driving retention, discretionary effort and performance through employee experience.
Part of this is a curated digital workplace experience for employees, achieved through frictionless, intelligent and interwoven applications. This means delivering highly relevant content to individuals at their point of performance.
The same study signals “Shaping the Memory of the Experience” as another pillar.
One of the ways to do this is to build institutional memory by sharing stories of success and achievement and triumphs over adversity that reinforce the desired employee experience - and socializing them so they are inescapable for employees.
TemboSocial customers achieve this by bringing their employee recognition program inside their digital workplace.
By curating these stories for everyone, it becomes easy for any employee to discover the people, skills and resources they need to be productive.