Want to Empower Workplace Culture- Celebrate Shared Stories
The other day I was looking through some family photos that we took several years ago while on vacation. I was surprised at how many little details I’d forgotten or simply hadn’t thought...
Availability.
For all the "A" words that are woven into A+ employee experience - Anyone, Anytime, Anywhere, Any Language, etc - AVAILABILITY deserves to be at the top.
Engagement surveys ask staff:
Helping Employees Find Their Passion
Earlier this year HubSpot published a post about 17 Truly Inspiring Company Vision and Mission Statement Examples. For example, TED has a mission To spread ideas. JetBlue, on the other...
Remotely Engaged
It used to be that you had to be global to be disconnected. But the changing nature of how work gets done - remote work, desk-less workers, satellite offices, etc - has fundamentally...
How Giving a Thumbs-Up at Work Can Drive Up Productivity
Most of us have gotten so used to clicking the little blue “thumbs-up” in Facebook or the little heart in Twitter that we don’t give it a second thought. It’s only when we start seeing...
Praise not Points
Each year organizations spend billions on points-based rewards and yet 70% of employees don't feel recognized and more than half are looking for new jobs. WHAT GIVES?
Winners and Losers
When I look at a sales organization, it's easy to keep score. It's easy to assess winners and losers and it's easier to coach towards performance, especially with a strong playbook. When I...
Why We Should Start Thinking About the Digital Workplace as "The Connected Workplace"
While the term "Digital Workplace" doesn't have a hard and fast definition, I think most of us know what the term means. At least we think we do...the Digital Workplace is a set of tools...
Handshake vs Heart Attack
PICTURE IT: a customer walks into a bank and has a heart attack. A teller jumps over the wicket to revive them, winning the admiration of onlookers and the client's entire financial...