Praise not Points
Each year organizations spend billions on points-based rewards and yet 70% of employees don't feel recognized and more than half are looking for new jobs. WHAT GIVES?
Winners and Losers
When I look at a sales organization, it's easy to keep score. It's easy to assess winners and losers and it's easier to coach towards performance, especially with a strong playbook. When I...
Why We Should Start Thinking About the Digital Workplace as "The Connected Workplace"
While the term "Digital Workplace" doesn't have a hard and fast definition, I think most of us know what the term means. At least we think we do...the Digital Workplace is a set of tools...
Handshake vs Heart Attack
PICTURE IT: a customer walks into a bank and has a heart attack. A teller jumps over the wicket to revive them, winning the admiration of onlookers and the client's entire financial...
How to Drive Engagement with Employee Feedback
The other day I came across a picture that struck me as funny but also a little sad. It was a picture of a typical Employee Suggestion Box...only it was attached directly to a paper...
How to Curate the Workplace for a Stellar Employee Experience
Tell me if this sounds familiar - you get an email from Corporate about an important policy change. It’s not something you can act on today. It’s not something you can put on your calendar....
BMO Disproves Studies: Leverage the Intranet to Engage and Involve Employees in Innovation
Many companies struggle to get employees excited about the corporate Intranet. Studies show that employees are reluctant to spend time following or contributing to the company portal—even...
Is Your Organization Headed for a Digital Train Wreck
Ready or not your business is going through a digital transformation. This transformation may be part of your overall strategy or it might happen by accident. Either way, it could be a...
How Genuine Recognition Boosts Employee Performance
It's getting to be widely recognized that office productivity is tied to recognition - for instance a recent report by Aberdeen Research said that leading organizations achieve a...